What can you
help us with? We offer
a plan to follow that has been tailor made to suit the specific
needs of you and you baby.
We will listen to your
problems. We help you with strategies to solve them. We give you
advice on self-settling techniques, and how to create the
correct “sleep expectations” for your baby and child. We talk
you through how to wean your baby onto solids without relying on
processed pre packaged baby food. We offer advice on eczema care
and help with breastfeeding problems. We can help with weaning
baby from breast to bottle and mixed feeing. We can advise
“fussy feeders” “picky eating” toddlers and children with
“selective eating"
How do we
book a consultation - select a date and time from the
published list
here and then book online
here.
After submission of the form you will be taken to a payment
page, to pay for your chosen service by credit or debit card
online.
How do
we know that payment is secure - we
use only trusted, well known 3rd party card processing agents
www.nochex.com
and www.paypal.com All
card details are sent via their secure servers (starts with
https in browser) For
added security
payments have to be made
online and not by phone, that way no one at sleep nannies will
ever know your card details.
How do we
book a follow on call - To book follow on calls, please
advise your choice from the published list, back to the confirmation email
address.
Who calls
who? -
The sleep nanny will call you +/- 10 minutes of the selected
time on the UK landline telephone number provided (we cannot
return calls to mobile or overseas numbers - you will be advised
of a number to call with your confirmation, this being the case)
What about
calls after our initial session - If between or after your
initial series of consultations you require a "quick call" these
15 minute slots can be further booked at £29.99 each. Just right
when you have a tricky situation that needs clarification.
Details of how to book these will be sent with your first sleep
consultation confirmation.
Why are all
the appointments generally on the hour - Consultation periods can be
booked for a 15-20 minute or 30-40 minute sessions.
More often than not the duration of each session booked are
exceeded. As such a breather gap is allowed for this and also to
ensure that the sleep nanny has ample time to review history
notes between calls.
Can you
arrange calls outside the times published - If after your
first booked consultation you truly cannot select a slot from
the published list. The sleep nanny will make every effort to
arrange a date and time convenient to both parties.
How long from
the initial consultation can we set the follow up calls -
The validity of your booking is 30 days from your initial
consultation. You can arrange booked follow up calls any time
within that period.
Can we
arrange a home visit - A day time home visit can be
discussed and arranged after your telephone consultations.
Subject to availability the sleep nanny can come
to your home, for a period of up to 6 hours, to continue with the support plan and assist with
the sleep routine advised.
I have a
question not listed here - If you have another question,
please email us
here