What can you
help us with? We offer
a plan to follow that has been tailor made to suit the specific
needs of you and you baby.
We will listen to your
problems. We help you with strategies to solve them. We give you
advice on self-settling techniques, and how to create the
correct “sleep expectations” for your baby and child. We talk
you through how to wean your baby onto solids without relying on
processed pre packaged baby food. We offer advice on eczema care
and help with breastfeeding problems. We can help with weaning
baby from breast to bottle and mixed feeing. We can advise
“fussy feeders” “picky eating” toddlers and children with
“selective eating"
Paperback & eBook -
The eBook is available to download free.
An unlock code is required to view all pages past the
introductory chapter. You can also purchase a paperback version
for £19.99 plus p&p. View options
here.
How do we
book a
telephone consultation
You can book a consultation
online
here
You will complete a registration form and then select a date and
time from the time scheduler (see sample on right) for
your call. After reserving your slot you will be required
to make your payment online. Your appointment
will then be confirmed by email.
Why are
appointment slots shown as
60 or
30 minutes on the scheduler but we are advised as
40 minute initial
consultation and 20 minute
follow up call. A breather gap is allowed between sessions to
ensure that the sleep nanny has ample time to review history
notes between calls. Please keep your call limited to the booked
session times and try not to over run, as this has a knock on
effect on other clients.
How do we
book a follow on call at £29.99 - To book follow on calls, you can
arrange the day and time of your next call via the link sent in
your first confirmation email that opens a new "time scheduler"
After reserving your slot you
will be required to make your payment online. Your appointment
will then be confirmed by email.
Who calls who? -
The sleep nanny will call you +/- 10 minutes of the selected
time on the UK landline telephone number provided. The Sleep
Nanny cannot
return calls to mobile or overseas numbers - you will be advised
of an 0844 number to call with your confirmation, this being the
case. Calls rates to this 0844 are 4.894 pence per minute at all times from
a fixed BT landline, resulting in a 40 minute consultation call cost of
£1.96. Call costs from other operators will vary.
Can you
arrange calls outside the times published - Sorry but calls outside
the times published on the "time scheduler" are reserved for the
Positive Parenting Package only.
How long from
the initial consultation can we set the follow up calls -
You can arrange your follow up calls any time after your first
consultation is completed. Validity is 12 months for
Positive Parenting Package.
Why do you no longer publish
your contact telephone number - Our primary fee paying service is for 'telephone
consultations' In the past many callers
would telephone with queries which led to long discussions. Callers would
then expect solutions as part of this enquiry call. The switchboard operator
is not qualified to give such advice, but was still involved within a
lengthy discussion. If you have a question, that is not answered on the
website, please use the contact us link at the top of this page to send us
an email. For international or mobile phone
clients, we supply a
number for you to telephone the sleep nanny, with your
confirmed appointment.
How do
we arrange a
home visit - A day time
or overnight home visit can be discussed during your initial or
follow up telephone consultation and can thereafter be arranged subject to
availability of the sleep nanny during certain months only. The sleep nanny can come to your home,
to establish and assist with a support plan for weaning,
potty training, selective eating or a sleep routine. Use the
contact form to arrange a call, for a preliminary discussion to
ascertain your specific needs.
How do
we know that payment is secure -
We work to
protect the security of your online transactions during
transmission by using PayPal as our payment processor, they
process the credit and debit cards on their secure servers.
Paypal protects your privacy and information by using Secure
Sockets Layer (SSL) software, which encrypts information you
input.
To
read about Paypal Security for online transactions click
here
Booking Options
