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Telephone & Visit Consultation Fees


Telephone & Visit Consultation Services Fee
 1 X UK Landline Tel consultation 30-40 mins £49.99
 3 X UK Landline Tel consultations 1 X 30-40 mins & 2 X 15-20 mins £79.99
 1 X 15 minute quick call for existing clients only £29.99
 Sleep Consultants day time home visit  (Min 4hrs) £79.99 p/hr or part thereof
 Travel (South East/ West) £45.99
 Travel (London SW, SE, W, NW, N, WC, EC, E) £89.99
 Agency home visit booking fee £39.99

LEGAL DISCLAIMER
Sleep Nannies or any of its employees or agents cannot be held liable for any loss, damage, injury, liability, cost or expense of any nature whatsoever arising out of the use of the information advised either written, verbally or contained within this website  (whether direct, indirect or consequential) Any advice is offered in good faith and is based on the circumstances as presented to Sleep nannies at the time of the consultation.

Please remember that we do not have a magic wand,  promise a miracle breakthrough or offer any guarantees. We are dealing with people not products. What we do is offer constructive help and advice based on your specific situation. With the help of the sleep nannies techniques, based on over 22 years of practical experience that will help you on your journey, but requires your input, tenacity and patience to succeed. Any advice offered is not meant as a substitute for medical advice. If your child's health concerns you in any way what so ever, please contact your GP or A&E department.

Sleep Nannies - Terms of Service

Telephone Service Terms & Conditions

Please note: We cannot return calls to international or mobile numbers. Overseas callers are welcome to book a consultation but will be required to ring the sleep nanny at their own expense.

A minimum 24 hours notice is required to reschedule a booked and confirmed appointment. If less than 24 hours notice or if the sleep nanny / consultant calls and the client is unavailable at the time of the booked call, the missed call is chargeable or deducted from any outstanding sessions booked.  All multiple consultations booked must be used within a 30 day period from the first call.

Once a programme of consultations commences, no refunds will be available for non completion, for any reason whatsoever. Prior to commencement of the programme, 3 working days notice is required to cancel the first booking in order to receive a full refund. For cancellations of less than 3 working days a £29.99 administration fee will be due.

The Terms and conditions are deemed to have been accepted on the submission of the Registration Form. The agreed TERMS & FEES are non negotiable and are accepted on submission of the registration form. 

Telephone consultations are for either one off 30 to 40 minute period or 3 separate consultations, of which the first is a 30 to 40 minute session and subsequent sessions are between 15-20 minutes. The time of call(s) is pre-booked at a convenient time for both parties from the published list. Please note if at any time the client is not able to conduct themselves in a composed manner, the consultant will terminate the call immediately and the client will forfeit any consultation fees paid.

Home Visit Terms & Conditions

Following the clients telephone consultations and once the client has discussed their needs & agreed a start date with the sleep consultant, the client agrees to pay the agency booking fee, travel fee and the 4 hour minimum booking period by credit or debit card online via PAYPAL. All bookings are deemed as unconfirmed until these fees are paid in full.

The balance of any additional hours, exceeding the minimum 4 hours and any parking or congestion charge costs must be paid to the consultant prior to her departure in full on the day of the visit.

Should The Consultant fail to take up an appointment, the Agency will refund the full agency fee and any deposit made in full.

Visit Cancellation Policy.  If the cancellation period is within 7 days of start date the cancellation fee will be the agency booking fee paid.  If the cancellation period is within 3 days of start date the cancellation fee will be the agency booking fee and 25% of the deposit paid.

(A) If the client commences with, but does not complete the booked visit for any reason whatsoever, no refunds will be made.

(B) If the consultant cancels during the course of the booking for any reason whatsoever, then any outstanding monies will be refunded at the rate of £79.99 per hour (pro rata for any part hours) for any unused hours paid for. The Agency fee & travel fee is non refundable.

General Terms & Conditions

Copyright © 2008 - All information supplied by a Baby Consultant or Sleep Nannies either verbally written or implied remains the property of Sleep Nannies at all times. Written permission is required to reproduce, record, publish or advise verbally any details of any Ebook, notes, advice offered or consultation transcript or summary in any format whatsoever. This includes but is not limited to any details published on any forums or similar boards. Any information supplied by the Baby consultant or Sleep Nannies  is Confidential. Any passing of any information to anyone is strictly forbidden and subject to International copyright laws.

These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales

We reserve the right to amend these terms and conditions without prior notice. We further reserve the right to decline any registration or booking without explanation.

Copyright ©2007 www.sleepnannies.co.uk