Once
the client has discussed their needs & agreed a start date with the
sleep nanny, the client agrees to pay a deposit (4 hours at £79.99)
+ Travel + Booking Fee by
credit or debit card online via PAYPAL.
All bookings are deemed as unconfirmed until these fees are paid in
full.
The balance of the overnight
visit or any additional hours in attendance, exceeding the deposit
paid, as well any parking or congestion charges must be paid to the
sleep nanny, prior to her departure in full on the day of the visit.
This should be paid either by cash to the sleep
nanny or by credit/debit card by before departure.
Should The Sleep
Nanny cancel or fail to take up an appointment, the agency will refund
the deposit paid in full.
Day Visit Cancellation Policy. A
full refund
or reschedule at no cost
is offered for all
cancellations that are greater than 7 days from the date of the
visit. If the
cancellation period is within 7 days of start date the cancellation
fee will be
the agency booking fee paid.
If the cancellation period is within 3 days of start
date the cancellation fee will be the
agency booking fee and 50% of the deposit paid.
Overnight Visit
Cancellation Policy.
A full refund
or reschedule at no cost
is offered
for all cancellations that are greater than 28 days from the date of
the visit. If the
cancellation period is within 28 days of start date, the
cancellation fee will be £49.99 If the cancellation
period is within 21 days of start date the cancellation fee will be
50% of the deposit
paid.
If the cancellation period is within 14 days of
start date the cancellation fee will be 75% of the deposit paid.
If the cancellation period is within 7 days of start date the
cancellation fee will be
the full deposit
paid.
Other
Cancellation terms.
(A) If the client
commences with, but does not complete the booked visit
for any reason whatsoever,
no refund or partial refund of the deposit paid will be made.
Furthermore any
hours in attendance that exceed the first 4 hours,
will be due for payment at the rate of
£29.99 per hour. (B) If
The Sleep Nanny
cancels during the course of the booking, then any unused hours from
the first 4 hours will be
refunded from the deposit paid at the rate of
£79.99 per hour.
If the
hours already in attendance exceed the 4 hours, then any
additional hours will be due for payment at the above rate. No part of
the booking fee or the travel fee is refundable.
(C) If the child has been
unwell within 72 hours of the arrival of a sleep consultant. The
family must advise sleepnannies immediately and reschedule the
booking. A fee of £49.99 will be applied each time a booking is
rescheduled. If the consultant arrives to an unwell child, the
consultant will terminate the booking. The penalty for termination
will be the full deposit paid.
General
Terms & Conditions
The Terms and conditions are deemed to have been accepted on
the submission of the Registration Form. The agreed TERMS & FEES are
non negotiable and are accepted on submission of the registration
form.
Copyright © 2008 - All information
supplied by The Sleep Nanny or Sleep Nannies either verbally written
or implied remains the property of Sleep Nannies at all times.
Written permission is required to reproduce, record, publish or
advise verbally any details of any E-book, notes, advice offered or
consultation transcript or summary in any format whatsoever. This
includes but is not limited to any details published on any forums
or similar boards.
Any information supplied by
The Sleep Nanny
or Sleep Nannies is Confidential. Any passing of any
information to anyone is strictly forbidden and subject to
International copyright laws.
These Terms are governed by the
law of England & Wales and are subject to the exclusive jurisdiction
of the Courts of England & Wales
We reserve the right to amend
these terms and conditions without prior notice.
We further reserve the right to decline any
registration or booking without explanation.
