Privacy & Disclaimer

Legal & Cookies

Top Nanny Ltd (Mel from Sleep Nannies) is committed to safeguarding your privacy.

GDPR (General Data Protection Regulation)
We require your permission to store your data digitally and to contact you by telephone, email or SMS. You will be asked to tick this opt-in function, in order for us to contact you to discuss your home visit or telephone appointment. You can request to view any data we store at any time or exercise the ‘right to be forgotten’, should you wish, once your appointment or home visit with us has been completed. (Data Protection ZA887115)

We do not sell or share your contact details with any third parties.
This site is visible for anyone to view, and replies and comments are posted only after being moderated. Some posts may be password protected, and in order to view these pages or posts you will require a password, which will be sent to you upon request. It is your responsibility not to disclose this information to anyone

This legal disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer or the terms of use, do not use our website. We reserve the right to modify these terms at any time. You should therefore check periodically for changes.

By using this site after we post any changes, you agree to accept those changes, whether or not you have reviewed them. All materials on this site are protected by copyright and intellectual property laws and are the property of this website. Unless stated otherwise, you may access and download the materials located on this website only for personal, non-commercial use. Visitors who use this website and rely on any information do so at their own risk.

We are not responsible for the contents or reliability of parent posts or any other websites to which we provide a link, and we do not necessarily endorse the views expressed by or within them. By sharing any contribution (including any text, photographs, graphics, video or audio) with us you agree to grant us, free of charge, permission to use the material in any way we want (including modifying or deleting it). In order that we can use your contribution, you confirm that your contribution is your own original work, is not defamatory and does not infringe any UK laws and that you have the right to give us permission to use it for the purposes specified above.

The views of parents feedback expressed are theirs and unless specifically stated are not those of Mel or  Sleep Nannies (Top Nanny Ltd) You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. The laws of England and Wales shall govern your use of the site and you hereby agree to submit to the exclusive jurisdiction of the English courts. The operators, owners or contributors to Sleep Nannies (Top Nanny Ltd)  or any of its subscribers, editors or agents cannot be held liable for any loss, damage, injury, liability, cost or expense of any nature whatsoever (whether direct, indirect or consequential) arising out of the use of the information advised either written, verbally or contained within the website. We reserve the right to refuse or revoke access to any subscriber without explanation at anytime. We accept no responsibility for any loss or harm incurred or in any connection with your use of or any information, services or content on this website.

Payment Transactions
We work to protect the security of your online transactions during transmission by using PayPal as our payment processor for telephone consultation bookings, they process the credit and debit cards on their secure servers. Paypal protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. To read about Paypal Security for online transactions visit  Home visit, maternity nurse & night nanny payments can only be  made by direct bank transfer. Account details are provided after intial discussions with Mel and following completion of the home visit booking form. We never store any financial details from the cardholder.

To enhance your experience on our sites, some of our web pages use “cookies”. Cookies are small text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can only be read by the server that gave it to you. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience on our web pages (e.g. to recognise you by name when you return to our site). We also may use cookies to offer you products and services. Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on content you want. If you want to control which cookies you accept, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies. Please be aware that if you do not configure your browser you will accept cookies provided by this website. How to see cookies that you have accepted. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server.

Data Protection Registration ZA887115
Company Registration Number 05569172
Registered Company Address
Top Nanny Ltd
BA14 7QE